We are closing our webshop. We therefore offer 50% off on the entire shop. PLEASE note that final return must be done NO LATER than December 30th 2022 as we are closing down. Returns later than this date will not be accepted.

Return policy

Returns:
If you like to return your shoes, please send ud an e-mail on jp@komonshoes.com and we will send you a return label to use, free of charge. 

How to return:
If you wish to return a pair of shoes, please be aware of the following to be sure you will be reimbursed the amount of the returned goods:
The shoes must be in the original packaging
The shoes must not have any signs of wear, damage, stains or smell like smoke or perfume.
When the shoes have been packed and you are ready to return, you must do the following:
Send ud an e-mail and tell us that you would like to return the shoes. 
Make sure the shoes are packed adequately, so there will be no damage doing the transportation.
Print out the return label you will receive from us by mail and place it on the package. 
Your package is ready to be returned

Complaints:
We do everything we can to make sure the shoes are perfect when sending them to you, but flaws in the production or the unexpected can happens. In such a case, please contact us directly on: jp@komonshoes.com and we will get back to you within 2-3 working days.



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